The most commonly reported problem with the 2017 Ford Explorer is transmission-related issues, typically rough shifting, shuddering during acceleration, and in some cases transmission failure.
Across owner reports and reliability databases, transmission problems stand out as the top recurring complaint for the 2017 Explorer. The symptoms, potential causes, and remedies can vary by engine option and maintenance history, so the sections below break down what buyers and owners have described, what might be behind it, and practical steps to address it.
Primary problem: Transmission issues
Transmission troubles are the defining concern for many 2017 Explorers, with symptoms that often point to the automatic transmission’s internal components, its control software, or the torque converter. The issue has appeared across different trims and engines, though frequency can vary depending on usage and maintenance.
Which trims and engines are most affected
Owners have reported transmission-related symptoms in multiple configurations, including the V6 and EcoBoost variants. While issues are not guaranteed in any single model, the pattern in owner forums and reliability summaries points to the transmission system as the most consistently reported area of concern for the 2017 model year.
- Rough or hard shifting between gears, especially in the 40–70 mph range
- Shuddering or judder when accelerating or at certain speeds
- Delayed engagement or hesitation when shifting from Park/Reverse to Drive
- Transmission warning lights or Check Engine light activating
- In rare cases, complete transmission failure requiring replacement
These symptoms typically indicate wear or calibration issues within the transmission, valve body, or torque converter, and they often require diagnostic work by a shop or dealer. Early diagnosis can help prevent more extensive damage.
Other frequent issues reported in the 2017 Explorer
Beyond transmission problems, buyers have cited several other recurring complaints tied to technology and steering systems. The following list highlights the non-transmission issues most commonly mentioned by owners.
- Infotainment glitches: MyFordTouch or SYNC systems freezing, slow responses, or screen errors
- Electronic power steering problems: loss of assist, warning lights, or stiff steering in some situations
- Climate-control and sensor glitches: irregular A/C performance or faulty environmental sensors
As with transmission concerns, these issues are often related to software, wiring, or component wear. Many can be addressed through software updates, recalls, or component replacements under warranty where applicable.
Practical steps for owners and buyers
If you own a 2017 Explorer or are considering one used, use this action plan to manage potential problems and avoid surprises.
- Check for open recalls and service bulletins for your specific VIN with Ford or the NHTSA database.
- Have the transmission performance evaluated if you notice rough shifting, shudder, or delayed engagement.
- Ask the dealer to verify whether any software updates were applied to the transmission control module or infotainment system.
- Keep up with regular maintenance, address any leaks or fluid issues promptly, and document symptoms and services for future reference.
- If problems persist, discuss goodwill repair options or extended warranties with the dealer, especially if the vehicle is still under manufacturer coverage or a recall remedy is available.
In summary, while the 2017 Ford Explorer has a range of potential problems, transmission-related issues are the most commonly reported by owners. Regular maintenance, prompt diagnostics, and staying on top of software updates can help mitigate many of these concerns.
Summary
For the 2017 Ford Explorer, the most frequently reported problem centers on the automatic transmission, with symptoms such as rough shifting and shuddering. Other common complaints involve infotainment system glitches and electronic power steering issues. Regular maintenance, VIN-specific recall checks, and timely software updates are important for managing these concerns. Prospective buyers should review maintenance histories and consider an independent inspection before purchase.