The most common problem reported for the 2015 Explorer is issues with the MyFord Touch infotainment system—unresponsive screens, freezes, and Bluetooth problems. Transmission-related complaints are also frequent but less prevalent than infotainment glitches.
The 2015 Ford Explorer has a reputation for a mix of electronic and drivetrain concerns. While infotainment glitches tend to dominate owner reports, some drivers also report transmission shudder, rough shifting, and intermittent electrical warnings. This article reviews the pattern of issues, what to look for if you’re shopping used, and how owners typically address these problems.
Most commonly reported problems
The list below highlights the issues most frequently cited by owners and service data for the 2015 Explorer.
Infotainment glitches (MyFord Touch)
Unresponsive touchscreen, screen freezes, slow boot times, and Bluetooth or navigation problems are commonly reported. Many cases require software updates or component replacement.
Transmission rough shifting or shudder
Owners note intermittent harsh or delayed shifts, especially at low speeds or during cold starts. Some cases have been addressed with software updates or TSBs from Ford.
Electrical system warnings and sensor glitches
Intermittent warning lights or faulty sensor readings can appear without clear cause, prompting diagnostic checks of wiring, modules, and related circuitry.
Taken together, infotainment glitches are the top recurring complaint, with mechanical and electrical issues following in frequency.
What to check if you’re evaluating a used 2015 Explorer
The checklist below helps a prospective buyer verify whether major problem areas have been addressed or are likely to recur.
Infotainment software and hardware status
Ask for service records showing MyFord Touch updates, screen replacements, or module reprogramming. During a test drive, test touchscreen responsiveness and Bluetooth connectivity to ensure stability.
Transmission health
Drive through all gears to confirm smooth shifts with no shudder or hesitation. Check that any applicable transmission recalls or TSBs have been completed and documented.
Electrical system and sensors
Look for abnormal warning lights and inconsistent sensor readings. A diagnostic scan can reveal fault codes related to ABS, airbags, or other powertrain sensors.
Recalls and service campaigns
Verify the VIN against Ford’s recall database and confirm that open recalls or campaigns (especially for infotainment controllers or transmission control modules) have been completed.
For buyers, a thorough pre-purchase inspection and a complete service history can help determine whether the model has been kept up to date on known issues and what preventative maintenance may be needed.
Summary
For the 2015 Ford Explorer, the most commonly reported issue centers on the MyFord Touch infotainment system, with transmission-related problems and occasional electrical glitches following in frequency. When evaluating a used 2015 Explorer, prioritize verifying infotainment updates, confirming transmission health, and checking for recalls. A documented maintenance history can provide reassurance about reliability for daily use and family travel.